Once your order has shipped, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website. You can use this tracking number to monitor the status of your shipment. You can also usually find tracking information in your account order history on our website

We offer a 14-day return policy for most items. Items must be returned in their original condition, unused, and with all original packaging and accessories. Some items, such as customized products or items marked as "Final Sale," may not be eligible for return. Please see our full Return Policy page for detailed information, including instructions on how to initiate a return.

Shipping times vary depending on your location, the shipping method selected, and the origin of the product. Estimated delivery times are provided during the checkout process before you place your order. Please note that these are estimates, and actual delivery times may be affected by factors outside of our control (e.g., customs delays, holidays). Many of our sellers offer multiple shipping options, so you can choose the one that best suits your needs and budget.

If you receive a damaged, defective, or incorrect item, please contact our customer support team immediately (within 30 days of receiving your order). Please provide your order number and photos/videos of the issue. We will work with you and the seller to resolve the issue, which may include a replacement, repair, or refund, as appropriate. Do not discard the packaging until you have contacted us.

You can contact our customer support team through several channels: * Email: contact@titusgadgets.com * Live Chat: Click the "Chat" icon in the bottom right corner of our website. * Contact Form: Visit our Contact Us page and fill out the form. We strive to respond to all inquiries within 1-2 business days.

International orders may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are not included in the item price or shipping cost and are the buyer's responsibility. We recommend checking with your country's customs office to determine what these additional costs may be prior to placing your order. Sellers on our platform are not responsible for these charges.